True Forex Funds: Navigating Technical Challenges and Embracing Innovation
Addressing the MetaTrader5 (MT5) Disruptions
True Forex Funds has acknowledged the recent challenges encountered with the MetaTrader5 (MT5) platform, assuring its users that proactive measures are being implemented to rectify the situation. The firm remains steadfast in its commitment to resolving these technical hurdles and providing seamless trading experiences.
Resolving MT5 Challenges
In a recent statement, True Forex Funds confirmed the smooth execution and synchronization of all MT4 orders. However, they acknowledge delays in processing MT5 accounts and orders from the past weekend. The firm has initiated steps to transfer remaining MT5 orders to MT4, demonstrating their dedication to overcoming these technical obstacles.
For traders experiencing difficulties with MT4, True Forex Funds offers a refund option, provided no orders have been placed. This gesture underscores the firm’s commitment to trader satisfaction and flexibility during the transition period.
Transition to MT4 and Introduction of cTrader
True Forex Funds is currently in the process of migrating approximately 10,000 MT5 accounts to MT4. This strategic move aims to ensure a smooth transition and maintain trading continuity for its users. The firm is also dedicated to transferring all trading history to MT4, minimizing disruption to its valued traders.
In addition to addressing the MT5 challenges, True Forex Funds is excited to announce the forthcoming launch of cTrader by the end of January. This development signifies the firm’s continuous efforts to enhance trading experiences and adapt to the evolving needs of its community.
About True Forex Funds
True Forex Funds has established a prominent position in the proprietary trading sector, earning a remarkable Trustpilot rating of 4.6 out of 5, a testament to its high levels of trader satisfaction. The firm offers four distinct funding programs tailored to various trading strategies and goals, empowering traders to pursue their trading aspirations.
True Forex Funds provides its traders with a suite of advanced tools, including the Professional Trader Dashboard, which offers comprehensive performance analysis capabilities. Traders can access a diverse range of trading instruments, encompassing Forex, commodities, indices, stocks, and cryptocurrencies.
The firm’s flexible account options, with USD, EUR, and GBP currencies, cater to diverse trading preferences. Competitive leverage of up to 1:100 is available, accommodating varying trading styles. True Forex Funds offers liberal trading day requirements with Quick Funding and no maximum trading period with Timeless Funding, providing unparalleled flexibility for its traders.
True Forex Funds’ proactive approach to addressing MT5 issues and the introduction of cTrader underscore the firm’s unwavering commitment to providing a seamless and enhanced trading environment for its users. The firm’s dedication to innovation and trader satisfaction continues to drive its success in the proprietary trading sector.