True Forex Funds: Resolving cTrader Synchronization Glitch, Ensuring Trading Accuracy
Swift Action to Address cTrader Account Discrepancies
True Forex Funds has swiftly addressed a critical synchronization glitch affecting cTrader accounts on its platform, ensuring the accuracy and reliability of trading activities for its valued clientele.
Identifying and Rectifying the Issue
During a recent migration process, a decimal discrepancy arose between account equity and balance, leading to incorrect loss limit activations. The issue was particularly noticeable when the account’s deposit currency aligned with the base currency of the traded symbols.
True Forex Funds meticulously reviewed the affected accounts and implemented a solution to rectify the balance and equity mismatch, ensuring the integrity of trading data.
Restoring Account Accuracy
To align balance with equity, traders are advised to open and close a position using the smallest lot size possible. This action enables True Forex Funds to continue processing payouts without interruption, even for accounts previously affected by the mislabeling of ‘open positions.’
Commitment to Transparency and Reliability
True Forex Funds extends its sincere apologies for any inconvenience caused by these issues. The firm remains committed to maintaining transparency and ensuring a seamless trading experience on the cTrader platform.
About True Forex Funds: A Leader in Forex Trading
Top 5 Things About True Forex Funds at Uprofit
- Quick action to address account discrepancies
- Identify and rectify the problem
- Restore account accuracy
- Commitment to transparency and reliability
- About True Forex Funds – A Leader in Forex Trading
True Forex Funds stands out as a reputable player in the forex trading arena, offering a suite of unique features that cater to the needs of its diverse clientele.
The firm supports USD, EUR, and GBP account currencies, providing flexibility to traders. It offers generous leverage of up to 1:100, allowing for amplified trading opportunities.
True Forex Funds eliminates the minimum trading day requirement, facilitating quick funding and enabling traders to capitalize on market movements promptly.
The firm provides timeless funding with no maximum trading period, allowing traders to pursue their strategies without time constraints.
True Forex Funds offers a scaling plan for successful traders, rewarding their achievements and supporting their growth.
Traders can enjoy their first payout after just 14 days, followed by bi-weekly payouts thereafter, ensuring a steady flow of profits.
True Forex Funds provides a generous profit share of 80%, incentivizing traders and fostering a mutually beneficial partnership.
By promptly addressing the cTrader synchronization issue, True Forex Funds reaffirms its dedication to providing an efficient and reliable trading environment, empowering its clients to navigate the financial markets with confidence.
